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Unexpected Netflix credit
March 26, 2008, 7:30 pm
Filed under: Uncategorized

I received the following email from Netflix this morning:

“We’re Sorry Your DVD Was Delayed

Dear Sarah,

As you may have heard, our shipping system was unexpectedly down for most of Monday. We should have shipped you a DVD but were unable to. Your DVD was shipped today, Tuesday, March 25th, instead.

We are sorry for any inconvenience this has caused. We will issue a 5% credit to your account in the next few days. You don’t need to do anything. The credit will be automatically applied to your next billing statement.

Again, we apologize for the delay and thank you for your understanding. If you need further assistance, please call us at 1 (888) 638-3549.

-The Netflix Team”

I had no idea that there was any delay and I would have been none the wiser if I had not gotten this email. Jake and I only use our Netflix account for movies that we can’t get from the library and don’t stay on top of how quickly the movies get delivered. Since we pay $8.99 for our plan, 5% off would be only be $.45 off our our monthly bill. So we’re basically just recouping what we pay for tax. It’s nice of them to offer the credit, regardless!

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